Delivery

Important - Due to COVID-19 there might be slight delay in the delivery of your parcel.

Due to an influx of orders we have increased our turnaround time to 48 hours (usually 24 hours). All UK orders that have opted for Royal Mail Tracked 24/Special Delivery will be prioritised, and, if ordered before 12pm GMT midday, will be shipped same day.

There are also delays worldwide due to staff shortages within the postal system, an influx of post, and fewer transport links.

European (outside UK) customers have reported delays of up to 2 weeks, US customers have reported delays of up to 3 weeks, and Australian customers have reported delays of up to 4 weeks. 

Update: Due to increased levels of abuse from US customers we have decided to suspend Royal Mail International Standard postage during the pandemic. We now will only send parcels to the USA using Royal Mail International Tracked, or FedEx World Express. We can only apologise for the inconvenience caused, however, the mental wellbeing of our team is incredibly important to us, and the increased levels of abusive emails is extremely detrimental to this.

Please click here to view Royal Mail's International Incident Bulletin for information on your country.

Thank you for your patience and understanding,

The Millie and John team

United Kingdom

Shipping Option
Delivery Time
Price
Please remember...
Royal Mail Tracked 48 2 working days
£3.50 or FREE when you spend over £50 		Orders placed after 12pm GMT midday will be dispatched next working day
Royal Mail Tracked 24 Next working day*
£4.50 or FREE when you spend over £100
Orders placed after 12pm GMT midday will be dispatched next working day
*if ordered before 12 noon. 
**Free postage is suspended during sale periods.

International

Zone
Shipping Option
Delivery Time
Price
Europe
Royal Mail Tracked 		3-5 working days
from £8.55 or FREE when you spend £200
Rest of World
Royal Mail Tracked 		6-7 working days
from £9.75 or FREE when you spend £250
FedEx World Express 1-3 working days from £28
*International parcels sent with Royal Mail are handed over to your country's main postal service.
**Tracking numbers cannot be provided for parcels sent via International Standard.
***During busy periods parcels in Europe can take up to 20 working days to be delivered, and parcels outside of Europe can take up to 25 working days to be delivered.
****Free postage is suspended during sale periods.

Important

As of 09.07.2020 we are unable to ship to the following countries for the foreseeable:

  • Botswana
  • Cuba
  • Haiti
  • Kosovo
  • Mauritania
  • New Caledonia
  • Nicaragua
  • Niger
  • Paraguay
  • Reunion Island
  • Seychelles
  • Turkmenistan
  • Ukraine - Crimea & Sevastopol Regions
  • Venezuela

 

More Info

Please be aware that the above delivery times are just estimates and can sometimes take longer during busy times. Please also take into account that the above times are not inclusive of the 48 hours it can take to dispatch your order. We do not provide money-back guarantees for parcels that take longer than usual.