Delivery
Dispatch: Orders placed before 12:00 midday (UK time) ship the same working day. Orders after 12:00 ship the next working day (Mon–Fri). During sales or busy periods, please allow up to 48 hours to dispatch.
- UK: from £3.95 – Free over £75 – Next Day from £6.95
- Europe: 3–5 working days from £8.99
- USA: 3–6 working days from £16.99
- Middle East: 3–7 working days from £10.99
- Rest of World: 6–7 working days from £10.99
Note: Delivery times are estimates, not guarantees. Free UK postage is paused during sale events.
United Kingdom
| Shipping option | Estimated delivery | Price | Good to know |
|---|---|---|---|
| Royal Mail Tracked 48 | ~ 2 working days* | £3.95 or FREE £75+ | Orders after 12:00 ship next working day |
| Royal Mail Tracked 24 | ~ 1 working day* | £4.95 or FREE £150+ | Orders after 12:00 ship next working day |
| Royal Mail Special Delivery (by 1pm) | Next working day* | from £9.00 | Signature on delivery |
| DPD Next Day | Next working day* | £6.95 | 1-hour delivery window via DPD app |
*Estimated speeds. Remote areas may take longer; surcharges can apply for certain postcodes.
Europe (EU & EEA)
| Service | Estimated delivery | Typical price | Notes |
|---|---|---|---|
| Royal Mail International Tracked | ~ 3–5 working days | from £8.99 | Handed to your national postal service on arrival |
| DPD Air Classic | ~ 2–4 working days | from £20.99 | Tracked, faster customs handover |
Some destinations may take longer during busy periods. EU customers are responsible for any import duties/taxes requested before delivery.
USA
| Service | Estimated delivery | Typical price | Notes |
|---|---|---|---|
| DPD Air Classic | ~ 3–6 working days | from £16.99 | Fully tracked door-to-door |
| Express courier available upon request | ~ 1–3 working days | from £24.99 | Fully tracked door-to-door |
US customers are responsible for any import duties/taxes requested before delivery.
Middle East
| Service | Estimated delivery | Typical price | Notes |
|---|---|---|---|
| Royal Mail International (Tracked / Signed) | ~ 6–7 working days | from £10.99 | Transfers to the local postal operator on arrival |
| DPD Air Classic | ~ 3–7 working days | from £10.99 | Best for time-sensitive orders, transfers to Aramex |
Middle Eastern customers are responsible for any import duties/taxes requested before delivery.
Rest of World
| Service | Estimated delivery | Typical price | Notes |
|---|---|---|---|
| Royal Mail International Tracked | ~ 6–7 working days | from £9.99 | Transfers to local postal service on arrival |
| Express courier (shown at checkout) | ~ 3–5 working days | Shown at checkout | Fully tracked; faster customs |
Delivery to remote regions may take longer and/or incur carrier surcharges.
Duties, Taxes & Customs – who pays what?
International orders (outside the UK) may be subject to import taxes, duties and handling fees, charged by your local customs authority. These are the customer’s responsibility and must be paid before delivery. If fees go unpaid, parcels are returned to us by the carrier.
- Refunds on returned unpaid parcels: item(s) cost only, less original shipping and a 5% cancellation fee to cover non-refundable payment costs.
- Ireland & EU: VAT and processing fees are typically requested before delivery.
- USA & other countries: duties/taxes may be requested prior to release for delivery.
We can’t under-declare values or mark parcels as “gifts”.
Service Updates – delays, suspensions & strikes
Live network issues (strikes, extreme weather, regional suspensions) change frequently. For the latest routes and delays, please see our Service Updates page. If your country is temporarily suspended, checkout will be disabled or we’ll display a notice on this page.
More Info, FAQs & Contact
- Read our FAQs (delivery, duties, returns)
- Returns policy (timeframes & how-to)
- Contact us for size advice or time-sensitive orders
Delivery times are estimates provided by carriers and aren’t guaranteed. Working days exclude weekends and UK public holidays. During sales, free-shipping thresholds may be paused, and dispatch can take longer.