Important - Due to COVID-19 there might be slight delay in the delivery of your parcel.
Due to an influx of orders we have increased our turnaround time to 48 hours (usually 24 hours). All UK orders that have opted for Royal Mail Tracked 24/Special Delivery will be prioritised, and, if ordered before 12pm GMT midday, we will try our best to ship same day.
There are also delays worldwide due to staff shortages within the postal system, an influx of post, and fewer transport links.
European (outside UK) customers have reported delays of up to 2 weeks, US customers have reported delays of up to 3 weeks, and Australian customers have reported delays of up to 4 weeks.
Update: Due to increased levels of abuse from US customers we have decided to suspend Royal Mail International Standard postage during the pandemic. We now will only send parcels to the USA using Royal Mail International Tracked, or FedEx World Express. We can only apologise for the inconvenience caused, however, the mental wellbeing of our team is incredibly important to us, and the increased levels of abusive emails is extremely detrimental to this.
Please click here to view Royal Mail's International Incident Bulletin for information on your country.
Thank you for your patience and understanding,
The Millie and John team
|Royal Mail Tracked 48||2 working days||
£3.50 or FREE when you spend over £50
|Orders placed after 12pm GMT midday will be dispatched next working day|
|Royal Mail Tracked 24||Next working day*||
£4.50 or FREE when you spend over £100
Orders placed after 12pm GMT midday will be dispatched next working day
Royal Mail Tracked
|3-5 working days||
from £8.55 or FREE when you spend £200
|Rest of World||
Royal Mail Tracked
|6-7 working days||
from £9.75 or FREE when you spend £250
|FedEx World Express||1-3 working days||from £28|
Royal Mail are working with their airline and postal/courier partners across the globe to maintain services, however delays should be expected. Many countries have implemented special measure to combat the spread of Coronavirus COVID-19, especially for signature service to maintain social distancing.
The number of countries that Royal Mail can access is changing daily. Most major export routes remain open, and Royal Mail continue to accept and process mail, although customers may experience varying levels of delay.
As of 24.11.2020 we are unable to ship / there are delays to the following countries for the foreseeable:
- Ascension Islands & St Helena
- Bolivia (unable to ship here)
- British Virgin Islands
- Burkina Faso
- Cayman Islands
- Cuba (unable to ship here)
- Czech Republic
- Dominican Republic
- El Salvador
- Equatorial Guinea
- French Polynesia
- Haiti (unable to ship here)
- Hong Kong
- Iran (Islamic Republic of)
- Liberia (unable to ship here)
- New Caledonia
- New Zealand
- Nicaragua (unable to ship here)
- Papua New Guinea
- Paraguay (unable to ship here)
- Republic of Guinea
- Reunion Island
- Saudi Arabia
- Sierra Leone (unable to ship here)
- South Africa
- South Korea
- Sri Lanka
- St. Kitts and Nevis
- St. Lucia
- St. Vincent and the Grenadines
- Trinidad & Tobago
- Turkmenistan (unable to ship here)
- Turks and Caicos Islands
- United Arab Emirates
- Ukraine - Crimea & Sevastopol Regions (unable to ship here)
- Venezuela (unable to ship here)
Please be aware that the above delivery times are just estimates and can sometimes take longer during busy times. Please also take into account that the above times are not inclusive of the 48 hours it can take to dispatch your order. We do not provide money-back guarantees for parcels that take longer than usual.