Customer Reviews
Based on 56 reviews
96%
(54)
2%
(1)
0%
(0)
0%
(0)
2%
(1)
J
This hat is absolutely beautiful! The quality is amazing and it’s a beautiful shade of navy blue.
I purchased this as a gift for my friend for had just had a little boy, and I was so impressed I had to buy another one for my little girl. The delivery was great being received only 2 days after ordering, and the customer service was second to none. I cannot recommend this small business enough, and this beautiful hat. I will definitely be ordering from Millie and John again, thank you!
N
Bought a hat for a 6 month old and would nowhere near fit. Bad customer service when trying to exchange. A 0-1 hat should fit a 7 month old normal size baby
Apologies for my slow reply, we're only just seeing this review. In the interest of customers currently reading your review we thought it best to reply...
We do advise that this product is a small fit, and even provide a size guide in the product description explaining that the 0-1 years hat only fits up to 6 months. Unfortunately we don't manufacture these hats so have no say in the sizing of them, all we can do is provide sizing advice and make it as clear as possible.
We can also only apologise that you were unable to exchange this item. We're a small family business and unfortunately our website is not tech-savvy enough to process exchanges, instead we ask that customers wishing to exchange return their item and then reorder.
L
Very happy with purchase
Highly recommend
E
Just love the little hat I got for my granddaughter. It’s cosy and stylish and fun. Great company to deal with. Lovely products. Service was efficient and prompt. Cannot recommend them enough.
N
I bought the 0-1 size ivory hat as part of a gift for my pregnant friend. I had already purchased an adults hat for her elsewhere and had been on the hunt for a newborn hat to match for them to wear together once the baby arrives. After struggling to find one, I came across this one and placed my order. The hat arrived the next day and matched perfectly. It’s such good quality and she absolutely loved them! Will definitely order from Millie and John again. Thank you!
